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Protection plans

The Protection Plans module allows merchants to define how insurance fees are calculated for customer orders. You can choose between Fixed and Percentage-based protection plans to suit your pricing strategy.

Step 1: Choose a Plan Type

Upon opening the Protection Plans section, you’ll be prompted to choose between two pricing models:

  • Fixed: Use this if you want to charge a set insurance fee based on cart value ranges.

  • Percent: Use this if you want to charge a percentage base rule.

You can switch between plan types at any time using the Choose protection type button.

Fixed Protection Plans

The Fixed option lets you define flat-rate fees for specific cart value ranges. This is ideal for stores that want predictable pricing for shipping protection.

Fixed Plan Table Overview:

Field
Description

Protection plan name

The cart value range this plan covers.

Protection amount

Flat fee charged to the customer.

Cart min price / max price

Range of cart values this plan applies to.

Created date

Date when the plan was created.

Actions

Edit or delete individual plans.

Creating a Fixed Protection Plan:

  1. Click Create Insurance Plan.

  2. Enter details like the cart value range and protection amount.

  3. Save the plan. It will appear in the table.

Percentage-Based Protection Plans

The Percent model dynamically calculates the insurance fee based on a percentage of the order total, giving more flexibility for variable cart values.

Fields to Configure:

Field
Description

Default fee

A base amount that will be charged initially.

Percentage fee

The percentage applied to the cart total.

How It Works: Protection fees increase in steps of $0.50, starting from the Default Fee, up to a maximum of: Default Fee + (98 * Percentage Fee * 0.50)

Managing Plans

  • Click Edit next to any plan to update details.

  • Click Delete to remove a plan.

  • You can maintain multiple fixed plans with varying price ranges, but only one percentage-based rule can be active at a time.

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