Protection plans
The Protection Plans module allows merchants to define how insurance fees are calculated for customer orders. You can choose between Fixed and Percentage-based protection plans to suit your pricing strategy.
Step 1: Choose a Plan Type
Upon opening the Protection Plans section, you’ll be prompted to choose between two pricing models:
Fixed: Use this if you want to charge a set insurance fee based on cart value ranges.
Percent: Use this if you want to charge a percentage base rule.
You can switch between plan types at any time using the Choose protection type button.
Fixed Protection Plans
The Fixed option lets you define flat-rate fees for specific cart value ranges. This is ideal for stores that want predictable pricing for shipping protection.
Fixed Plan Table Overview:
Protection plan name
The cart value range this plan covers.
Protection amount
Flat fee charged to the customer.
Cart min price / max price
Range of cart values this plan applies to.
Created date
Date when the plan was created.
Actions
Edit or delete individual plans.
Creating a Fixed Protection Plan:
Click Create Insurance Plan.
Enter details like the cart value range and protection amount.
Save the plan. It will appear in the table.
Percentage-Based Protection Plans
The Percent model dynamically calculates the insurance fee based on a percentage of the order total, giving more flexibility for variable cart values.
Fields to Configure:
Default fee
A base amount that will be charged initially.
Percentage fee
The percentage applied to the cart total.
How It Works: Protection fees increase in steps of $0.50, starting from the Default Fee, up to a maximum of:
Default Fee + (98 * Percentage Fee * 0.50)
Managing Plans
Click Edit next to any plan to update details.
Click Delete to remove a plan.
You can maintain multiple fixed plans with varying price ranges, but only one percentage-based rule can be active at a time.
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