OrderArmor Shipping Protection Docs
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  • OrderArmor shipping protection
  • Dashboard
  • Protection plans
  • Orders
  • Claim management
  • Cart page widget
  • Checkout page widget
  • Email templates
  • Settings
  • Hide shipping protection products from recommendations
  • About store theme compatibility
  • Exclude widget in certain market
  • FAQs
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On this page
  • Welcome Section
  • Key Metrics Overview
  • Setup App in Storefront
  • FAQ Section
  • Support Options

Dashboard

The Dashboard is the central hub of the OrderArmor Shipping Protection app. It provides an overview of your shipping protection setup, performance metrics, and key actions to configure the app effectively in your Shopify store.

Welcome Section

At the top of the dashboard, you'll find a welcome message and a quick link to Get Free Setup & Configuration. This feature helps store owners set up the app with ease and speed by leveraging expert support.

  • Effortless Integration: Setup is quick and won’t interfere with your store’s speed or performance.

  • Need Help Installing? Get assistance with installation.

  • Theme-Specific Configuration: Ensures compatibility with your store’s unique theme structure.

  • AJAX Cart Drawer & Side Cart Support: Seamlessly integrates with your cart layout.

  • Need Assistance? Reach out using the Let us do the work for you! link.

Key Metrics Overview

Three core stats are displayed on the dashboard:

  • Revenue: Total earnings from insurance-related sales.

  • Insurance Sales: Total value of insurance plans sold.

  • Insured Order Refund: Total refunds processed through the protection plan.

Below the metrics, a bar graph visualizes your Insurance Sales ($) over time, helping you track trends in protection plan adoption.

Setup App in Storefront

This step-by-step guide helps you integrate the app into your storefront:

  1. Enable and Save the App Embed

    • Go to the theme editor to activate the OrderArmor widget in your cart.

    • Buttons provided: Go to Theme Editor, How to Embed App?

  2. Setup Claim Page

    • Create and customize the claim submission page for customers.

    • Buttons provided: Create Page, How to setup Claim Page

  3. Share Your Feedback

    • Help improve the app by sharing your experience with the setup process.

    • Button: Share Feedback

FAQ Section

Answers to common questions are provided here:

  • Insurance widget display exception Some themes may affect display—contact support if it doesn’t appear correctly.

  • How insurance works? The app allows full customization of insurance as a digital product with self-defined premiums.

  • Uninstall app No code is injected into the theme. Simply uninstall the app from the Shopify admin to remove it completely.

Support Options

If you need help, several support channels are available:

  • Email Support – Send a message and the team will respond ASAP.

  • Live Chat – Talk directly with a live agent for real-time help.

  • Help Docs – Access tutorials and troubleshooting guides.

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Last updated 2 months ago