Email templates

The Email templates section in the OrderArmor Shipping Protection app allows merchants to manage and customize the automated email notifications sent during the claim process. These templates help keep both administrators and customers informed about the status of their shipping protection claims.

Available email templates

The following templates are available and can be customized as needed:

Email Template	Description	Recipient
Filed For Admin	Notification to admin when a claim is filed.	Admin
Filed	Confirmation email to customer when a claim is filed.	Customer
In Progress	Update email when a claim is in progress.	Customer
Other	Custom email for other status updates.	Customer
Refund	Notification email when a claim is refunded.	Customer
Reorder	Email sent to customer when a reorder is placed.	Customer